Refund & Returns Policy

Return Period

We offer a 7-day return policy.
This means you have 7 days from the date of receiving your order to request a return.

Return Eligibility

Your item must meet the following conditions to be eligible for a return:

  • Same condition as received (unused, unworn, and undamaged).

  • Original tags intact and original packaging included.

  • Proof of purchase (receipt or order confirmation) is required.

How to Request a Return

  1. Contact us at sonatradersg@gmail.com to initiate your return request.

  2. Once approved, you will receive:

    • A return shipping label.

    • Instructions on how and where to send your package.

⚠️ Important: Items returned without prior approval will not be accepted.

Refund Process

  • Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 10 business days.

  • Please note: Banks and card issuers may take additional time to post the refund to your account.

If You Haven’t Received Your Refund

If more than 15 business days have passed since your refund was approved, please email us at sonatradersg@gmail.com for assistance.