Privacy Policy

Last Updated: 12 August 2025

We respect and value the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, as well as any other related media channels, mobile websites, or mobile applications (collectively referred to as the “Site”).

Please read this policy carefully. If you do not agree with its terms, we recommend you stop using the Site immediately.

We may update this Privacy Policy at any time and for any reason. Any changes will be effective immediately upon posting the updated version on the Site, and the “Last Updated” date above will be revised accordingly. By continuing to use the Site after updates are posted, you confirm that you have read, understood, and agreed to the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

A. Personal Data

Details you voluntarily provide, such as:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Demographic details (e.g., age, gender, hometown, interests)

This is collected when you register, place orders, participate in promotions, or communicate with us via the Site.

B. Derivative Data

Information automatically collected by our servers when you use the Site, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Access dates and times

  • Pages visited before and after using the Site

C. Financial Data

Information related to your payment method, including:

  • Credit/debit card number

  • Card brand and expiration date

D. Facebook Permissions

If you log in via Facebook, we may access your basic profile details (name, email, gender, birthday, location, profile picture) and any additional permissions you choose to grant.

2. How We Use Your Information

Your information may be used to:

  • Process orders, payments, and refunds

  • Create and manage your account

  • Send order confirmations, updates, and newsletters

  • Deliver promotions and targeted advertising

  • Improve Site performance and personalize your experience

  • Prevent fraudulent transactions

  • Respond to customer service requests

  • Administer contests, sweepstakes, and surveys

3. Sharing Your Information

We may share your data in these cases:

A. Third-Party Service Providers

With vendors that perform services for us, such as:

  • Payment processors

  • Hosting providers

  • Email service providers

  • Marketing agencies

B. Marketing Communications

With your consent, we may share your details with partners for marketing purposes, as permitted by law.

C. Legal Requirements

When required by law or to protect rights, safety, or property.

4. Cookies & Tracking

We use cookies, tracking pixels, and similar technologies to enhance your browsing experience.

  • Cookies store your preferences and help improve the Site’s functionality.

  • You can disable cookies in your browser settings, but this may affect certain features.

  • We may use Google Analytics and similar tools for traffic analysis and remarketing.

5. Data Security

We use appropriate technical and administrative measures to protect your personal data. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

You may:

  • Request access to your personal data

  • Request corrections or updates

  • Withdraw consent for marketing communications

To exercise these rights, contact us at sonatradersg@gmail.com.

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